Cofides Integrity

Exercise of personal data rights Queries Accessibility

Welcome to COFIDES Integrity.

The aim of COFIDES is to promote ethics, safety, and integrity in the context of its business activity and workplace environment.

This channel is a secure method for COFIDES employees and affected third parties to make the following disclosures to the Company:

Complaints

If you have been a witness or victim of any unusual or inappropriate conduct within the organisation or as a result of the business activities of COFIDES, whether or not said conduct constitutes a crime or infraction, we encourage you to file the appropriate COMPLAINT by this means.

The channel offers the possibility of presenting complaints both in writing and verbally. At the request of the complainant, complaints may also be filed through a face-to-face meeting, which will be granted and held within a maximum period of seven days from the request.

The personal data of the complainant will be processed pursuant the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights, and in Organic Law 7/2021, of 26 May, on the Protection of Personal Data Processed for the Purposes of the Prevention, Detection, Investigation, and Prosecution of Criminal Offences and Execution of Criminal Penalties.

Complaints will be kept in a secure, lasting, and accessible format.

Verbal complaints, whether formalised through the integrity channel or through a face-to-face meeting, must be recorded.

If the complaint is being presented verbally through the integrity channel, the complainant's pressing of the record button implies that he/she grants his/her consent for the complaint to be recorded. In the event that the complaint is filed through a face-to-face meeting, COFIDES will expressly ask the complainant to grant the appropriate consent for the conversation to be recorded.

The possibility of the complainant's identity to be anonymous is guaranteed (if they so wish), as well as their anonymity before the individuals involved in the complaint under all circumstances.

Under no circumstances will complainants, the individuals who provide them with assistance, and/or the people around them –all included within the scope of Law 2/2023, dated 20 February, regulating the Protection of People who Report on Regulatory Infractions and on the Fight Against Corruption– suffer from retaliations due to their complaint, notwithstanding any the measures that COFIDES may adopt when faced with complaints made in bad faith.
Exercise of personal data protection rights

This tool allows personal data holders to exercise their rights under the Organic Law on the Protection of Personal Data and Guarantee of Digital Rights and the General Data Protection Regulation (GDPR).
Queries

The Integrity Channel also makes it possible to send QUERIES on information related to the business activity of COFIDES and covered by Spanish transparency regulations.
Accessibility

The tool allows for the filing of information related to the ACCESSIBILITY of the COFIDES website.

For your safety, we inform you of the following:

Complaints will remain CONFIDENTIAL at all times. As your complaint is collected by an independent third party, the appropriate measures have been established to guarantee the confidentiality of the complainant at all times.
You can follow the status of your complaint at any time by means of an identification code.
A response to your complaint is guaranteed.
The possibility of filing complaints through this channel is understood notwithstanding your right to file complaints with the Independent Informant Protection Authority or through the competent authorities or autonomous bodies, before the competent European Union institutions, bodies, or agencies, before the Public Prosecutor's Office, and/or before the Spanish Data Protection Agency, as applicable.

Thank you for contributing to the COFIDES mission of promoting transparency and responsibility. Together we can build a safer and more ethical environment for all.

This channel is owned by Core Business Consulting and, therefore, this will be the company in charge of receiving and processing any complaints made. To this end, and to guarantee the complainant's confidentiality, this page does not use cookies.