Welcome to Cofides Integrity
This communication channel allows reporting on SUSPECTS of irregular or inappropriate conduct in COFIDES.
If you are an employee, client or supplier of COFIDES, and have been a witness or victim of any irregular or inappropriate behavior within the organization, we encourage you to carry out the appropriate communication by this means.
For your safety we inform you of the following:
- Your communication will have at all times a character of CONFIDENTIAL.
- It is preferable to make a communication identifying itself. If you wish you can make an ANONYMOUS communication, but we warn you that this will make it difficult to investigate the facts and prioritize the identified complaints.
- When the communication is collected and analyzed by an independent third party, adequate measures have been established to guarantee the confidentiality of the caller at all times.
- You can follow at any time the status of your communication with the identification number.
- You will receive a response to your communication within a maximum period of one month.
In some cases, certain behaviors will not have the clear status of irregular, but their practice could present certain ethical doubts. For these cases, the Cofides Integrity can be used as a CONSULTATION channel.
On the other hand, the platform allows to channel SUGGESTIONS, so that among all we can help the development of the entity on the pillars of compliance, ethics, integrity and good corporate governance.
Also by this means, those inquiries about information subject to the Transparency regulations can be channeled, as well as those for the exercise of the rights of the holders of personal data.