Welcome to Cofides Integrity
This communication channel allows to file COMPLAINTS about suspicions of irregular or inappropriate behavior in COFIDES.
If you are an employee of COFIDES, or an interested third party, and have been a witness or victim of any irregular or inappropriate behavior within the organization, we encourage you to carry out the appropriate communication by this means.
In some cases, certain behaviors will not be clearly irregular, but their practice could present certain ethical doubts. For these cases, Cofides Integrity can be used as a COMPLAINT channel.
This tool also allows holders of personal data to EXERCISE LOPDGDD RIGHTS and channel those information inquiries subject to the TRANSPARENCY regulations, as well as make communications related to the ACCESSIBILITY of the COFIDES website.
On the other hand, the platform allows SUGGESTIONS to be channeled, so that together we can help the development of the entity on the pillars of compliance, ethics, integrity and good corporate governance.
For your security we inform you of the following:
- Your communication will be CONFIDENTIAL at all times.
- When your communication is collected and analyzed by an independent third party, adequate measures have been established to guarantee the confidentiality of the caller at all times.
- The communication may not be anonymous except in the case of complaints about alleged breaches of the regulations on the prevention of money laundering and terrorist financing.
- You can follow at any time the status of your communication with the identification number.
- It is guaranteed that you will receive a response to your communication.